By filling out this brief satisfaction survey you can help us to serve you better. Any information you submit will be kept strictly confidential.
For how long have you been a patient? I'm not yet a patient Less than 6 months Less than 1 year 1 year or more
Which provider did you see? Dr. Gentry Dr. Chan Reena Cho, N.P.
Please score us on the following aspects of our practice:
Were we able to schedule an appointment for you within a reasonable time? Poor Fair Good Very Good Excellent
At your appointment, did the doctor see you within a reasonable time? Poor Fair Good Very Good Excellent
Were the staff pleasant? Poor Fair Good Very Good Excellent
Were the staff professional? Poor Fair Good Very Good Excellent
Was the doctor pleasant? Poor Fair Good Very Good Excellent
Was the doctor professional? Poor Fair Good Very Good Excellent
Did you feel that the doctor listened to your needs? Poor Fair Good Very Good Excellent
Were your questions answered to your satisfaction? Poor Fair Good Very Good Excellent
Did the doctor explain procedures and diagnoses to your satisfaction? Poor Fair Good Very Good Excellent
Was the exam room clean and pleasant? Poor Fair Good Very Good Excellent
Did the doctor spend enough time with you? Poor Fair Good Very Good Excellent
Was the receptionist pleasant and helpful? Poor Fair Good Very Good Excellent
Were staff professional on the telephone? Poor Fair Good Very Good Excellent
Were staff pleasant on the telephone? Poor Fair Good Very Good Excellent
Was the medical assistant pleasant and helpful? Poor Fair Good Very Good Excellent
Was the waiting room pleasant and comfortable? Poor Fair Good Very Good Excellent
Were you able to find parking? Poor Fair Good Very Good Excellent
Was your spouse/partner/friend comfortable in our office? Poor Fair Good Very Good Excellent
Overall, how satisfied were you with our office? Poor Fair Good Very Good Excellent
Would you recommend East Bay Women's Health to your friends or family members? No Possibly Probably Definitely
Have we cared for you during a pregnancy? Yes No
If so, was your doctor present at your delivery? Yes No
What improvements would you like to see in our office?
What factor do you feel is most important in your satisfaction when visiting our office?
Is there any thing that you specially like about your experience in our office?
If you have any special concerns about your experience in our office that you would like to discuss with one of the doctors, please list them here. Include your name and phone number if you would like the doctor to contact you.
Your name (optional):
Your email (optional):
Thank you very much for participating in our survey.
East Bay Women's Health 3300 Webster Street, Suite 1200 Oakland, CA 94609 (510) 653-0846
